Last updated: 04/07/2026
At SHERRY.kin (“we”, “us”, “our”), your privacy matters to us. This Privacy Policy explains what personal information we collect when you visit or shop on our website, how we use it, who we share it with, and the choices and rights you have. By using our website or placing an order (including as a guest, without creating an account), you agree to the practices described in this policy.
Located at Door No. 4-8-739/7, Divya Enclave, Ground Floor, Kodialbail, Mangalore 575003, India.
1. Information We Collect
We collect information you provide to us directly, information collected automatically, and information from trusted third parties who help us run the store.
Information you give us
- Your name, email address, and phone number
- Billing and shipping address
- Order details (the products you buy)
- Any messages you send us through our contact form, email, or WhatsApp
- Account login details, if you choose to create an account (optional — you can also check out as a guest)
Payment information
- Payments are processed securely by our payment gateway, Razorpay. When you pay, your card, UPI, net-banking, or wallet details are entered on Razorpay’s secure systems. We do not see, collect, or store your full card or banking details on our website. We only receive confirmation of whether a payment succeeded, along with a transaction reference.
Information collected automatically
- Basic technical information such as your IP address, browser type, device, and pages viewed, collected through cookies and similar technologies to help the website function and improve your experience.
2. How We Use Your Information
We use your information to:
- Process, fulfil, and deliver your orders
- Communicate with you about your order, including confirmations and delivery updates
- Respond to your enquiries and provide customer support
- Process payments and prevent fraudulent transactions
- Improve our website, products, and services
- Send you updates or offers only if you have chosen to subscribe (you can unsubscribe at any time)
- Comply with legal and regulatory obligations
We collect and use only the information reasonably needed for these purposes.
3. Guest Checkout
You may place an order without creating an account. Even for guest orders, we still collect and retain the information necessary to process and deliver your purchase (such as your name, contact details, address, and order details), and this Privacy Policy applies to that information in the same way as it does to registered accounts.
4. How We Share Your Information
We do not sell or rent your personal information. We share it only with parties who help us operate the store, and only as needed:
- Payment processing: with Razorpay, to securely process your payment.
- Shipping and delivery: with our courier and logistics partners, so your order can be delivered to you.
- Service providers: with trusted vendors who help us run the website, email, or customer support, under obligations of confidentiality.
- Legal requirements: where required by law, regulation, legal process, or a lawful request by a public authority.
Each of these third parties is expected to protect your information and use it only for the purposes described.
5. Cookies
Our website uses cookies (small files stored on your device) to keep your shopping cart working, remember your preferences, and understand how the site is used. You can control or disable cookies through your browser settings, though some features of the site may not work properly without them.
6. Data Retention
We keep your personal information only for as long as necessary to fulfil the purposes described in this policy – including completing your order, providing support, and meeting legal, tax, and accounting requirements. When information is no longer needed, we take reasonable steps to delete or anonymise it.
7. How We Protect Your Information
We use reasonable technical and organisational measures to protect your personal information against loss, misuse, and unauthorised access. Payments are handled over encrypted, secure connections by Razorpay. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Subject to applicable law, including India’s Digital Personal Data Protection Act, 2023, you may:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, where there is no legal requirement for us to retain it
- Withdraw consent for marketing communications at any time
To exercise any of these rights, please contact us using the details below. We may need to verify your identity before acting on your request.
9. Children’s Privacy
Our website and products are intended for customers aged 18 and above. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
10. Third-Party Links
Our website may contain links to other websites (for example, our social media pages). We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date. We encourage you to review this page periodically.
12. Contact Us / Grievance Officer
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
SHERRY.kin Door No. 4-8-739/7, Divya Enclave, Ground Floor, Kodialbail, Mangalore 575003, India Email: sherry.kin03@gmail.com Phone: +91 8884597401
We will acknowledge and address your request within a reasonable time, in accordance with applicable law.