Returns & exchange
We want you to love your SHERRY.kin piece. If something isn’t right, here’s how returns and exchanges work.
Window
You may request a return or exchange within [7/15/30] days of delivery.
Condition
Items must be unworn, undamaged, and in their original packaging with any tags and the gift box intact. For hygiene reasons, certain items such as nose pins may be non-returnable unless faulty.
How to request
- Go to your account or contact us with your order number.
- Tell us the item and reason (defect, wrong item, change of mind).
- We’ll share a pickup or return-shipping option and next steps.
Refunds
Once we receive and inspect the item, eligible refunds are issued to your original payment method within [5–7 business days]. See our Refund & Cancellation Policy for details.