Frequently asked questions
Orders & payment
What payment methods do you accept?
We accept UPI, all major credit and debit cards, net banking, and popular wallets through our secure Razorpay checkout. Cash on Delivery may be offered on eligible orders.
Is my payment secure?
Yes. Payments are processed by Razorpay over an encrypted connection. We never store your full card details.
Shipping
How long will delivery take?
Orders are usually dispatched within 1–2 business days and delivered within 3–7 business days, depending on your location.
Do you ship across India?
Yes, we ship pan-India. International shipping availability is listed on our International Shipping page.
Returns
Can I return or exchange an item?
Yes — please see our Returns & Exchange page for the window and steps. Items must be unworn and in original packaging.
Product care
How do I keep my jewellery looking new?
See our Jewellery Care guide for simple tips to protect the shine and finish.